Our work · Colleague app

The branch operation, in every colleague's hand.

A mobile app that replaced paper based processes and helped colleagues complete operational work wherever it happened.

Explore the colleague missions
Editorial illustration of a merchant colleague turning paper workflows into mobile operational tasks
Built for the branch and yard

Take work to the product, instead of bringing paperwork back to the desk.

Critical branch processes were slow, fragmented and tied to paper.

Goods arriving, stock being counted and customers needing help in the yard all happened away from a fixed terminal. The opportunity was to equip colleagues with one simple mobile tool, improving accuracy while allowing service and operational work to happen at the point of need.

Four workflows. One operational app.

The interface translated complex processes into clear, guided tasks that could be completed on the move.

01 / Receive

Goods in

Receive and verify incoming products at the point they arrive.

02 / Count

Perpetual inventory

Complete guided PI counts and update the stock picture from the aisle or yard.

03 / Serve

Assisted yard selling

Identify products, build the order and help the customer complete the sale without sending them back into the branch.

04 / Resolve

Exceptions and tasks

Make discrepancies visible, route action and retain a clear operational record.

Less paper. Better stock truth. Faster service.

Operational processes moved out from behind the counter and into the places where the work actually happened.

The app made routine tasks easier to complete, strengthened the stock picture and enabled colleagues to serve customers in the yard without forcing another trip through the branch.

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Where is paper slowing the operation down?

We can help identify the workflows worth mobilising and shape an app colleagues will genuinely use.

Discuss a colleague app